Data Points

SupportID supports up to 5 configurable data points, each with its own value, label, icon, and visibility toggle. Data points are the primary way to display device information to end users.

The first visible data point whose label contains “serial” is promoted to the hero card at the top of the screen, with a Copy button; the rest render as grouped rows below it. See App Layout.

Configuration Keys

For each data point (replace N with 1 through 5):

Key	Type	Default	Description
`dataPointN`	String	`""`	The value to display (typically an MDM variable)
`dataPointNLabel`	String	`"Data Point N"`	The label text shown above/beside the value
`dataPointNIcon`	String	(varies)	An SF Symbol name for the icon. Accepted but not drawn by the current layout
`dataPointNVisible`	Boolean	`true`	Whether this data point is visible

Default Icons

Each data point has a default SF Symbol icon if none is specified. These are retained for configurations that set them, but the current layout does not draw data point icons:

Data Point	Default Icon	Symbol
1	`1.circle.fill`	A circled number 1
2	`2.circle.fill`	A circled number 2
3	`3.circle.fill`	A circled number 3
4	`antenna.radiowaves.left.and.right`	A radio antenna
5	`ipad.and.iphone`	iPad and iPhone together

Common Data Point Configurations

Serial Number

<key>dataPoint1</key>
<string>$SERIALNUMBER</string>
<key>dataPoint1Label</key>
<string>Serial Number</string>
<key>dataPoint1Icon</key>
<string>barcode</string>
<key>dataPoint1Visible</key>
<true/>

Asset Tag

<key>dataPoint2</key>
<string>$ASSETTAG</string>
<key>dataPoint2Label</key>
<string>Asset Tag</string>
<key>dataPoint2Icon</key>
<string>tag</string>
<key>dataPoint2Visible</key>
<true/>

Assigned User

<key>dataPoint3</key>
<string>$USERNAME</string>
<key>dataPoint3Label</key>
<string>Assigned User</string>
<key>dataPoint3Icon</key>
<string>person</string>
<key>dataPoint3Visible</key>
<true/>

Device UDID

<key>dataPoint4</key>
<string>$UDID</string>
<key>dataPoint4Label</key>
<string>Device UDID</string>
<key>dataPoint4Icon</key>
<string>antenna.radiowaves.left.and.right</string>
<key>dataPoint4Visible</key>
<true/>

OS Version

<key>dataPoint5</key>
<string>$OSVERSION</string>
<key>dataPoint5Label</key>
<string>OS Version</string>
<key>dataPoint5Icon</key>
<string>ipad.and.iphone</string>
<key>dataPoint5Visible</key>
<true/>

MDM Variable Syntax

Each MDM platform uses a different variable syntax:

Variable	Description
`$SERIALNUMBER`	Device serial number
`$ASSETTAG`	Asset tag
`$USERNAME`	Assigned username
`$UDID`	Device UDID
`$OSVERSION`	iOS/iPadOS version

Variable	Description
`{{SERIAL_NUMBER}}`	Device serial number
`{{ASSET_TAG}}`	Asset tag
`{{USER_NAME}}`	User’s full name
`{{DEVICE_NAME}}`	Device name
`{{MAC_ADDRESS}}`	Wi-Fi MAC address
`{{MODEL}}`	Device model
`{{OS_VERSION}}`	iOS/iPadOS version

Variable	Description
`{{serialnumber}}`	Device serial number
`{{devicename}}`	Device name
`{{userid}}`	Azure AD user ID
`{{username}}`	User display name
`{{userprincipalname}}`	User email (UPN)
`{{deviceid}}`	Azure AD device ID
`{{osversion}}`	iOS version

Variable	Description
`{SerialNumber}`	Device serial number
`{AssetNumber}`	Asset number
`{EnrollmentUser}`	Enrolled username
`{EnrollmentEmail}`	Enrolled user email
`{DeviceName}`	Device name
`{DeviceUid}`	Device UDID
`{OsVersion}`	OS version

Hiding Data Points

To hide a data point, set its visibility to false:

<key>dataPoint4Visible</key>
<false/>

<key>dataPoint5Visible</key>
<false/>

Choosing Icons

Use any valid SF Symbol name for data point icons. Popular choices include:

barcode — Serial numbers, identifiers
tag — Asset tags
person — Usernames, assignments
iphone / ipad — Device information
wifi / network — Network-related info
lock.shield — Security information

Browse all available symbols at SF Symbols.